Shipping policy

Please keep in mind that this shop is run by one person (~yours truly~), but my goal is to get your new goodies to you safely and as fast as possible! I usually ship out orders within one to two business days, or as described for special items/custom orders. If you have any questions or concerns, feel free to reach out by email at cimmabun@gmail.com.

If a package is returned as undeliverable, I will contact you via email to determine whether you would like a refund or for me to ship the order again. If you wish to have it resent (to another address, etc), you will be responsible for providing another shipping payment as shipping costs are not refunded when a package is returned. To avoid this, please ensure that you are providing a correct address during checkout. Any packages that are returned in good condition can be refunded minus the shipping cost.

***NOTE***
Due to recent changes in shipping rates, we are now offering cheaper, untracked shipping for light-weight items like stickers. If the untracked, uninsured shipping option is chosen, you will NOT be eligible for a refund if the items are not delivered.